Information We Collect
Personal Data
During registration and account usage, we collect the following information:
- Full name and date of birth
- Email address and telephone number
- Residential address
- Payment information and transaction history
- Identity verification documents
Technical Data
We automatically collect certain technical information including:
- IP address and device information
- Browser type and operating system
- Gaming activity and preferences
- Login timestamps and session duration
How We Use Your Information
Your personal data is used exclusively for the following purposes:
- Account creation, management, and identity verification
- Processing deposits, withdrawals, and financial transactions
- Compliance with legal and regulatory obligations
- Prevention of fraud, money laundering, and criminal activity
- Providing customer support services
- Sending promotional communications (with your consent)
Data Security
We implement industry-standard security measures to protect your information:
- TLS 1.2 encryption for all data transmissions
- Secure data storage with restricted access
- Regular security audits and vulnerability assessments
- Employee training on data protection protocols
Data Sharing
Your personal information will not be shared with third parties except in the following circumstances:
- When required by law or regulatory authorities
- For identity verification through authorized third-party services
- To process payments through financial institutions
- With your explicit consent
Cookie Policy
Lucky Mister Casino uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can manage cookie settings through your browser, though disabling cookies may affect site functionality.
Your Rights
You have the following rights regarding your personal data:
- Access and review your stored information
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications
- Lodge complaints with the relevant data protection authorities
Communication Preferences
We follow a strict anti-spam policy. Marketing emails will never contain sensitive account balance information. You may unsubscribe from promotional communications at any time through your account settings or by contacting support.
Contact Us
For privacy-related inquiries or to exercise your data rights, please contact us at:
Email: [email protected]